find all information on our returns by visiting the returns page. RETURNS PAGE

Returns are easy with Baby Boho.

Returns are exempt for hair accessories due to health regulations , shoes , clearance, sale items, mystery bundles, gift boxes, any accessories, bundles, specials, special prices, special deals, anything purchased with a code , bargain bundles and sale/reduced/clearance items.

How to return-

Store Credit code- provided.

All that you have to do is ensure your item qualifies for return then advise us you wish to make a return (no explanation needed) , within 7 days from date of receipt. Item must be unworn and in condition it was sent. We will acknowledge your return request and send you a confirmation email.

Then we will provide you the address to return it back to us in Australia.  Must be sent back 7 days from the day of this confirmation email. You need to arrange to pay for the postage back and please note that no original postage paid is refundable. 

When we receive it we will process a credit code within 72 hours of receipt. 
It is that easy! Credit Codes may be used in store for products and are valid for 4 weeks. 

Manufacturing Faults - Sometimes things don’t always turn up how we would like and It is disappointing. Although these are rare , if you were sent the wrong thing or there is a manufacturing fault, let us know immediately and we will speak to you about it. You will need to establish your claim as we need to get compensation from the manufacturer. Please help us by sending 4-5 very clear photos. If manufacturing faults are established by clear photos then we will provide an address for the item to be sent back. Once received it will be inspected to see that manufacturing fault fits description then under consumer rights you are entitled to a replacement or to have the item fixed and returned to you. This will be organised for you with a new tracking number.  Replacements will be processed within 72 hours of receipt however normal shipping time frames apply. (See shipping Info page for time frames). If a replacement cannot be organised our end, due to out of stock, then we will refund you accordingly.
Thankyou. 

CANCELLATIONS- 

Can I cancel my order? Answer- Unfortunately we cannot facilitate changes to orders once they have been paid as processing your order starts immediately from printing shipping labels and organizing your order for dispatch. These processes are automatic and cannot be changed. In addition we cannot cancel pre-order transactions due to payments being made for your item to be secured or made-to-order and they are then organised by our manufacturing suppliers who do not issue refunds. 

 

RTS

* Please note - If items are delivered to the post office for customer collection then it is considered as delivered by Baby Boho and completed. It is the customers responsibility to pick it up in a timely manner. If it gets sent back to our overseas warehouse because of failure to pick up in time it will incur a $15 restocking and admin fee. This amount will be taken from any refunds processed. Refunds will be issued only when our overseas warehouse has received the item/order back safely and this could take weeks. If items /orders are RTS due to an error by customer,  or sent back without authorisation this will also incur a $15 admin re-stocking fee which will be taken from any refunds. In addition no postage costs are refundable. Australia Post always leave a card in your mail for collectable items/packages and will hold them for you for a limited short period of time. 

With never ending demands on stock and stock flow we offer pre-order. Whilst ordering Pre-order please be aware that this stock can go out of stock also . 
Once you’ve paid it will take 3-4 weeks before we dispatch items. 
 

Can I order pre- order and in stock or items together.? 
- yes but you’ll have to wait until it all arrives at warehouse so it can be all sent out together. 

How long will my pre-order take to be sent? -   Pre-order will take 3-4 weeks before it arrives to us so we can dispatch it to you. If it arrives sooner we will send it out immediately. -see our shipping page for further details. 

Does my return rights still apply for pre-order? - Yes. Everything is the same . -see  our returns page for details. 

Can I cancel it if I change my mind while I’m waiting. -,Unfortunately no. There are no cancellations or changes available once your order has been placed and paid for. 

care and sizing

 

Some garments will have specific manufacturers measurements on the product pages for you. These are manual so please allow a small space for errors. If no individual measurements are provided on the product page then the following will assist you. 

Size Chart

Child’s sizing- by age range,

Size 2 / 2 years

Size 3 / 3 years 

Size 4/4 years

Size 5 / 5 years 

 

Alternatively you may see-

3mths - suit baby 3 mths 

6mths- suit baby 6mths

9mths- suits baby 9 mths 

12mths- suits baby 12mths

18mths - suits baby 18mths 

Sizing in drop down/sizing options saying 3-4 years would indicate it is between range size 3 and size 4. 

Our sizing is within an age range. Ie- 0-3 months, 12-18 months etc. Each garment is made by different manufacturers and suppliers so there may be slight differences across ranges. 
 
Please be aware that some garments will have sizing tags sewn onto the garment. Sometimes these are inside the garment and sometimes they may appear on the outside of the garment. 

 

 

SHOES- 

11CM ,12CM, 13CM 

A child’s foot should be 1cm smaller than shoe length. (for growth and movement)

Generally - 11cm fits 3-6mths, 12cm fits 6-12mths,13cm fits 12-18mths.

This is a general guide and it is best to measure.

 

Care Instructions: Garment instructions will be tagged on each garment but refer to this for overall care of the garments sold on this website. 

Most of our products are made from tulle, soft organza, delicate knits and or soft cottons. These are best to wash by hand and dried in a warm place. 

• We strongly recommend a gentle hand wash in cold water. (Colours separate)
• We strongly recommend never ironing organza, tulle and other polyesters. Iron cottons on low heat and put a soft wash cloth in between iron and garment. 
• We strongly recommend for best results to hang or flat dry / do not tumble dry. (Organza /tulle dresses can often do well drying on a hanger in a warm place) Then when dry separatie out tulle from cotton lining and iron the cotton lining on a low heat. (Avoid direct sunlight)
• Do not bleach.

About Baby Boho

We sell beautiful baby girl’s clothing and accessories

Are you looking for a sweet, beautiful outfit for your little girl’s birthday, then we hope we can help you find the perfect one. With cute party dresses and amazing flower crowns available the only problem may be choosing which one.
Check out our playsuits, sets and lots of pretty accessories which are just the cutest. In addition to these wonderful collections we have curated some gorgeous Baby Gift Boxes for that special new arrival.

We have our very own little ones at home and we are so excited to see your little ones dressed in our outfits and accessories. Tag us @babyboho.official

We are here to help in any way and happy to answer any questions. Reach out via the contact message page anytime.

Thankyou for visiting our store.

Welcome to Baby Boho.  

We ship from Queensland -to Australian addresses only, via Australia Post.

WE SEND ITEMS OUT FAST.  
In-stock items will be sent out 2 full business days (excluding week-ends/public holidays) from time of purchase. Tracking will be up-loaded and email sent to you when items have been dispatched. If you purchase in-stock and pre-order together then your in-stock items will wait until the pre-order is ready for dispatch and they will be sent together. 

Pre-order items will take 3-4 weeks before being sent. Once they arrive to us, have been checked and ready to send they will go out straight away via Aust Post. If your pre-order arrives sooner we will process and sent out. 

IMPORTANT INFO - if your order contains both in-stock and pre-order your order will be held until all items in the order are available for shipping . Please allow 3-4 weeks for pre-orders to be sent. If the pre-orders are ready earlier we will process them and send them as quickly as possible. 

 

AUSTRALIAN SHIPPING 

• AU Standard Shipping: $9.95 - Flat rate
• AU Express Shipping: $14.95- Flat rate 
• FREE Standard Shipping on ALL Australian orders over $150

  

Cancellations /Changes- once purchase is complete, no changes in anyway can be facilitated. 
Please ensure everything is correct before finalizing payment. We do not accept cancellations on any orders. 

Return to sender items caused or facilitated by customer due to incorrect address or failure to collect etc will incur a flat $10 restocking fee. This will be taken from refund amount when processed. Sometimes RTS items never reach us at all and in these cases we cannot process any refunds.

Thankyou.