Shipping policy
An itemised receipt will be sent to the delivery address with every order.
Australia-Wide Shipping
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Flat Rate Shipping: $9.95 AUD for all orders
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All parcels come with tracking and are dispatched within 1-3 business day
- No express shipping available
Estimated Delivery Times
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Processing time 1-3 business days from ordering
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Standard Shipping: 7–14 business days after processing
We ship and process orders daily from our Australian-based warehouse, and our warehouse based in China. Orders may arrive in multiple packages depending on where goods are located and the fastest most efficient and cost effective way to you. You’ll be notified via email as soon as your order is on the way!Tracking may be updated as your order progressed. Please note all processing times are approximate and can be slightly longer if delays occur due to holidays, customs or courier delays.
| GENERAL PROCESSING TIME | 1-3 BUSINESS DAYS | |
| DELIVERY TIME | 7-14 BUSINESS DAYS |
UNCOLLECTED | LOST PARCELS
If you fail to collect your parcel from Australia Post, and the parcel is returned to us, a store credit will be issued less the shipping fee. We do not offer a refund or replacements for parcels uncollected. Please be aware, that this process can take up to 60 days due to multiple factors outside our control and credits cannot be issued until the goods have safely arrived back to our warehouse. Original postage cannot be refunded.
IMPORTANT - Please be sure you supply the correct information on your order, as incorrect addresses supplied cannot be altered or changed once the order has been placed and paid for.
TRACKING YOUR PARCEL
When your order is ready to ship, an email with the details will be sent to the email address you used to place your order with. Allow time for parcels to arrive into Australia , through customs , and then they can be tracked locally.
If you haven't received an email with an update, please check your spam and promotions folders as our emails may be have been filtered incorrectly by your server/provider. You can also use the shipping guide as to when you should receive your parcel.
Why Australian Parents Choose Baby Boho
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We’ve been a trusted Aussie business for over 25 years on the Gold Coast , Queensland. Baby Boho was born in 2016.
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Dedicated to customer service, providing local support.
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Selling the latest on -trend baby girl’s clothing.
- We source trending items at a fraction of the price many others are selling them for.
NOTE- Baby Boho does not sell to on-sellers/re-sellers. Our store is for purchases from our customers using items for private personal use. If you are a re-seller using us without our permission as your source, drop shipper or wholesaler then please cease and desist. Orders we perceive or suspect that are from re-sellers will be cancelled and refunded immediately.
No correspondence will be entered into.
Any orders flagged as fraudulent or high risk will be investigated and may be cancelled and refunded without correspondence being entered into.
If you need help with your order or shipping status, our friendly customer support team is here to help. Reach out to us via our Contact Us page.