SHIPPING INFORMATION

We are a trusted Australian-owned, family-operated, registered business with over 25 years of experience selling in Australia.


Shipping Information-

BABY BOHO ships Australia-wide.

Flat Rate Shipping and handling 
$11.99 AUD for all orders 

• All parcels include tracking - One order confirmation email sent - no further emails -please check status via the VIEW YOUR ORDER button at the bottom of this email. 
• Orders are dispatched within 1–3 business days
• No express shipping available

Estimated Delivery Times-

Processing Time
1–3 business days from the date of ordering

Standard Shipping
7–14 business days after processing

We ship and process orders daily from our Australian-based warehouse and our warehouse in China, depending on stock availability. 
Please note we do not have the capacity to continually give updates on a particular order’s  progression and give exact times for delivery. The time frames are listed above . Should the due date according to these time frames pass and you have not received your order, we will review it for you and advise on the status. Thanking you kindly.

Please note:

• Orders may arrive in multiple packages depending on stock locations and the fastest, most efficient, and cost-effective delivery method available
• Tracking information will be uploaded to your order once your package(s) are on the way
• To view status updates, click “View My Order” in your confirmation email
• Tracking numbers may be updated as your order moves from international transit to local delivery
• All processing and delivery times are approximate and may be slightly delayed during holidays, customs processing, or courier delays

UNCOLLECTED PARCELS

If you fail to collect your parcel from Australia Post and it is returned to us, a store credit will be issued minus the original shipping fee.

Please note:

• We do not offer refunds or replacements for uncollected parcels
• This process can take up to 60 days due to factors outside our control
• Store credits cannot be issued until the goods have safely arrived back at our warehouse
• Original postage costs are non-refundable

Important Information

Please ensure all information provided on your order is correct. Incorrect addresses cannot be altered or changed once an order has been placed and paid for.

Tracking Your Parcel

As packages may be sent from our overseas warehouse, tracking information will be uploaded to your order once dispatched.

To track your parcel:

• Click “View My Order” from your order confirmation email
• Please allow time for parcels to arrive in Australia, clear customs, and update within local tracking systems
• Tracking numbers may change or update as parcels move between international and local couriers
• Orders may be shipped using multiple international couriers and/or Australia Post
• Multiple carriers may be used during the shipping process

If you cannot find your confirmation email, please check your spam or junk folder.

Why Australian Parents Choose Baby Boho

We’ve been a trusted Australian business on the Gold Coast, Queensland for over 25 years. Baby Boho was established in 2016.

We are committed to:

• Fast and efficient order processing
• Dedicated local customer support
• Offering the latest on-trend baby girls’ clothing
• Affordable and reasonable pricing

Important Store Policy

Baby Boho does not sell to on-sellers or re-sellers.

Our store is intended for customers purchasing items for private, personal use only. If you are using Baby Boho without permission as a source for re-selling, drop shipping, or wholesale purposes, you must cease immediately.

Please note:

• Orders suspected to be from re-sellers may be cancelled and refunded immediately
• No correspondence will be entered into regarding these decisions
• Any orders flagged as fraudulent or high-risk may also be investigated, cancelled, and refunded without correspondence

CUSTOMER-REQUESTED CANCELLATIONS OR CHANGES

Unfortunately, we cannot facilitate customer-requested cancellations or changes once an order has been paid for. Processing begins immediately and may include automated order processing, preparation of shipping documentation and organisation of your order for dispatch. Once these processes have commenced, they cannot be reversed or amended.

Customer-requested cancellations are separate from Baby Boho's right to decline, cancel or refuse an order at our discretion, as outlined in our cancellation policy/page.