꧂- See terms - NEXT DAY DISPATCH FROM QLD - See terms ꧂

SHIPPING INFO/POLICY

 

WE SHIP YOUR ORDER FAST !

WE WILL DISPATCH NEXT BUSINESS DAY ON ALL ORDERS.

Place order before 4 pm  for next business day dispatch

We ship via Australia Post from Queensland.

Check the Australia Post website for details and time frames for your area.  We are not responsible for delays caused by Australia Post.

Items are all sent via Australia Post and can be tracked on the Australia Post website. You will receive an email from us with tracking info and to confirm your order was dispatched. (Please check your junk mail if you cannot see an email from us) 

Once orders are placed there can be no changes or add ons under any circumstances. Please ensure your order is complete before purchasing at check-out. Thank you. 

Shipping & handling costs include picking, packing, packaging, couriers, Aust Post lodgement and the cost of postage. These costs are calculated at check-out prior to payment.

Standard Australia Post shipping and handling - Calculated at check-out 

Express Australia Post Shipping and handling -Calculated at check-out. 

Shipping options are shown at check-out PRIOR TO PAYMENT for you to choose.

We deliver to Australian addresses only and do not ship overseas. 

PICK-UPS - We sell online only and don’t have provision for pick ups.

 *Once an order has been delivered either to the residence directly or to a local post office pick up point , it is considered to be delivered and we have no further responsibility in this regard.  If an item is returned to sender because customers have sent it back without authorisation or it has been returned due to it not being picked up by customer from collection point, it will incur some fees which will be deducted from any refunds/credits processed.  If packages are RTS initiated by customer intentionally or not, there may be many delays in the package getting back to us. RTS items will always incur a restocking fee of $15 (flat rate) and all refunds back to the customer will be less this amount. In addition, the original postage paid cannot be refunded. Please keep an eye on your package and reach out to us anytime if we can be of assistance. Items can be tracked via the Australia Post website.*As stated in our Terms & Conditions , we reserve the right to cancel and refund orders anytime as we see fit without recourse. When this occurs correspondence may or may not be entered into. Should an order be deemed as being fraudulent or suspicious for any reason, we will cancel and refund the order without correspondence. Any orders with addresses that cannot be validated may be cancelled and refunded.

 

PLEASE NOTE- We do not sell to re-sellers/other retailers or on-sellers.